Skip to main contentThe Triggers section allows you to define when the chatbot should appear on the website or mobile screen. Hereโs how you can configure it:
- Timing for Desktop Trigger:
- Set the delay (in seconds) after which the bot should trigger on the desktop screen.
- Timing for Mobile Trigger:
- Set the delay (in seconds) after which the bot should trigger on the mobile screen.
- Chat Bubble Automatic Opening Behavior:
- Choose from the following options using the dropdown:
- Always Open After Specified Time: The bot will trigger automatically based on the timing youโve set in the fields above.
- Automatically After Selected Amount of Time: If the bot is opened and then closed by the user, it will reopen automatically after the time specified in this field.
- Never Open Automatically: The bot will not open automatically. It will only open if the user clicks on it.
- Disable Trigger Toggles:
- Use these toggles to disable the botโs trigger separately for the desktop screen or mobile screen.