The Triggers section allows you to define when the chatbot should appear on the website or mobile screen. Here’s how you can configure it:
  1. Timing for Desktop Trigger:
    • Set the delay (in seconds) after which the bot should trigger on the desktop screen.
  2. Timing for Mobile Trigger:
    • Set the delay (in seconds) after which the bot should trigger on the mobile screen.
  3. Chat Bubble Automatic Opening Behavior:
    • Choose from the following options using the dropdown:
      • Always Open After Specified Time: The bot will trigger automatically based on the timing you’ve set in the fields above.
      • Automatically After Selected Amount of Time: If the bot is opened and then closed by the user, it will reopen automatically after the time specified in this field.
      • Never Open Automatically: The bot will not open automatically. It will only open if the user clicks on it.
  4. Disable Trigger Toggles:
    • Use these toggles to disable the bot’s trigger separately for the desktop screen or mobile screen.