Bot Installation FAQs

How to install website bot using javascript

How to install a bot on wordpress website

Bot is not showing up upon activation of wp-rocket plugin

What is the minimum browser version requirement for the Convertalk website bot

How to resolve latency issues on my website when I have the chatbot installed

We understand the criticality of website speed and responsiveness. Adding a trigger delay only delays the chatbot from opening, but the script of the chatbot is loaded at the same time as the page, which can delay the overall page loading and create latency issues. This happens because of the vast processes that allow chatbots to run smoothly. However, this problem can be solved.In the document ready function, create a timeout function of 3sec. In that timeout function, create a script element with the details of the script shared while installing the chatbot.

<script>
    const scriptEle = document.createElement("script");
    scriptEle.src = ('src', 'https://cdn. Convertalk.com/ Convertalk.js');
    scriptEle.setAttribute('id', ' Convertalk-messenger-widget');
    scriptEle.innerHTML = '[Your Bot ID]';

    document.onreadystatechange = function () {
      if (document.readyState == "complete") {
        setTimeout(() => {
          document.body.appendChild(scriptEle);
        }, 3000);
      }
    }
  </script>

**Please note: **Do not forget to replace [Your Bot ID] with you bot ID that you can find in your script.

204 Bot Installation Faqs Convertalk Resource Centre 1 Pn

And done, All sorted.

Where are the channels where I can install my bot

Why my bot is not showing up upon activation of wp-rocket plugin

If you have both wp-rocket and Convertalk Plugin/Script added to your WordPress site, You may face the issue of the Convertalk not showing up on the website.In case you are facing such issues, try the below steps, and it will solve the problem.

Login to your wp-admin panel and open the wp-rocket settings.
Go to the File Optimization → JavaScript Files -> Load JavaScript deferred
Add the Convertalk bot script here under Exclude Java Script Files option, and done!

Also you can add this provided code snippet :

<script>
  const scriptEle = document.createElement("script");
  scriptEle.src = ('src', 'https://cdn. Convertalk.com/ Convertalk.js');
  scriptEle.setAttribute('id', ' Convertalk-messenger-widget');
  scriptEle.innerHTML = '6ffd62fkb3013e15bc12ba60,6ffd62fkb3013e15bc12ba60'; // Replace with your chatbot IDs

  document.onreadystatechange = function () {
    if (document.readyState == "complete") {
      setTimeout(function() {
        document.body.appendChild(scriptEle);
      }, 10);
    }
  }
</script>

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Bot Installation FAQs