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Why we use Facebook Pixel fopr the bots?

Facebook Pixel integration with Convertalk enables you to track chatbot events, monitor user interactions, and analyze visitor activities directly within the Meta Business Suite using visual reports and graphs.

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Steps to Integrate Facebook Pixel with Convertalk

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Step 1: Log in to Your Convertalk Account

  1. Navigate to the Convertalk login page and sign in to your account.
  2. Select the chatbot you wish to integrate with Facebook Pixel from your dashboard.

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Step 2: Access Third-Party App Integrations

  1. Select the chatbot you wish to integrate with Facebook Pixel from your dashboard.
  2. Navigate to the Third-Party App Integrations section.
  3. Search for Facebook Pixel in the list of available integrations.

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Step 3: Connect Facebook Pixel to Convertalk

  1. Click the Connect button next to the Facebook Pixel option.
  2. A prompt will appear asking for your Facebook Pixel ID. Follow the steps below to retrieve your Pixel ID:

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Step 4: Retrieve Your Facebook Pixel ID

  1. Log in to your Facebook Business account at business.facebook.com.
  2. In the top menu, click on the All Tools button.
  3. Select Events Manager from the dropdown menu.
  4. Under the Data Sources tab, locate your Facebook Pixel.
  5. Copy the Pixel ID displayed under the Pixel name.

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Step 5: Paste the Pixel ID into Convertalk

  1. Return to the Convertalk dashboard.
  2. Paste the copied Facebook Pixel ID into the provided field.
  3. Click the Connect button to finalize the integration.

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Step 6: Verify the Integration

  1. Once connected, the status of the integration will be displayed as “Connected” in the Third-Party App Integrations section.
  2. You can now track chatbot events such as visits, clicks, and user interactions through the Meta Business Suite.

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Troubleshooting Tips

  • Ensure that you are using the correct Facebook Pixel ID.
  • Verify that the Facebook Pixel is active in your Events Manager.
  • Check your internet connection and try reconnecting if the integration fails.
  • Contact Convertalk support or Facebook Business support for further assistance if needed.
By following these steps, you will successfully integrate Facebook Pixel with Convertalk, enabling advanced analytics and improved insights into your chatbot’s performance.