Chat Transfer to Whatsapp
- Click on bots and select a website bot.
- Click on “Website Chatbot Settings”.
- Click on “Chat Window”.
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You can toggle ON/OFF “Enable Transfer to WhatsApp” button. Once switched ON, user can select to transfer chat to whatsapp.
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Now while chatting with a Website bot, user can click on three dots and select “Transfer to Whatsapp”. As shown below
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In the Inbox, a message will be shown indicating that chat has been transferred to whatsapp by the user.
