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Introduction

Integrating Google Drive with Convertalk allows you to utilize external resources for training your AI chatbot.

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Step-by-Step Integration Process

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1. Login to Convertalk

  • Navigate to home page to log in to your Convertalk account.

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2. Select Your Bot

  • On the dashboard, choose the chatbot you want to connect with Google Drive.

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3. Navigate to Third-Party App Integration

  • In the bot settings, find and click on Third-Party App Integration.

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4. Search for Google Drive

  • Use the search bar to find Google Drive.

  • Once it appears, click on the Connect button.

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5. Sign in with Google

  • A new window will pop up prompting you to Sign in with Google.

  • Select the Google account you want to connect or enter your credentials.

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6. Grant Necessary Permissions

  • Review the permissions requested by Convertalk.
  • Click Allow to grant the required permissions.

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7. Follow On-Screen Steps

  • Complete the remaining steps as guided on the screen.

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8. Integration Confirmation

  • Once the setup is complete, you will receive a confirmation message indicating a successful integration.

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Benefits of Google Drive Integration

  • Utilize external documents for training your AI chatbot.
  • Access and manage files directly from Google Drive.
  • Improve the chatbot’s response accuracy by sourcing information from your documents.

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Troubleshooting Tips

  • Ensure you have a stable internet connection.
  • Verify that you are using the correct Google account.
  • Check if you have granted all necessary permissions.
  • Contact Convertalk support if you encounter any issues.