Introduction
Integrating Google Drive with Convertalk allows you to utilize external resources for training your AI chatbot.Step-by-Step Integration Process
1. Login to Convertalk
- Navigate to home page to log in to your Convertalk account.
2. Select Your Bot
- On the dashboard, choose the chatbot you want to connect with Google Drive.
3. Navigate to Third-Party App Integration
- In the bot settings, find and click on Third-Party App Integration.
4. Search for Google Drive
- Use the search bar to find Google Drive.
Once it appears, click on the Connect button.
5. Sign in with Google
- A new window will pop up prompting you to Sign in with Google.
Select the Google account you want to connect or enter your credentials.
6. Grant Necessary Permissions
- Review the permissions requested by Convertalk.
- Click Allow to grant the required permissions.
7. Follow On-Screen Steps
- Complete the remaining steps as guided on the screen.
8. Integration Confirmation
- Once the setup is complete, you will receive a confirmation message indicating a successful integration.
Benefits of Google Drive Integration
- Utilize external documents for training your AI chatbot.
- Access and manage files directly from Google Drive.
- Improve the chatbot’s response accuracy by sourcing information from your documents.
Troubleshooting Tips
- Ensure you have a stable internet connection.
- Verify that you are using the correct Google account.
- Check if you have granted all necessary permissions.
- Contact Convertalk support if you encounter any issues.