Instagram Auto-Replies

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Why use Instagram Auto-Replies?

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Benefits of using Instagram Auto Replies:

• Saves Time: It automates responses, allowing you to engage with followers without spending time replying to each comment individually.
• Improved Engagement: Auto replies can keep conversations going, ensuring followers feel heard and appreciated, even when you’re unavailable.
• Consistency: It ensures your brand’s tone and message remain consistent across responses, enhancing your brand identity.
• 24/7 Interaction: Followers can receive responses at any time, even outside of business hours, improving user satisfaction.
• Boosts Productivity: By automating repetitive tasks, you can focus more on creating content and other important activities.
• Personalized Responses: AI-powered auto replies can tailor responses, making them feel more personal and engaging.

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Steps to use Instagram Auto-Reply Feature:

1. Log into your Convertalk Account and go to the Instagram bot. Click on the bot.
2. Go to “Instagram Automation”.
3. Click on the Automation setting and go to the “Auto-Reply” tab. Click on “Create Reply”
4. If you have already made some replies, then to make a new auto-reply, click on the “Add Auto Reply Rule”.
5. We can select from a variety of Auto reply mechanism:
   • Create Automation Rule for:
     • Media Type: We can create auto-reply for Instagram post, story, live, reel, and direct message.
     • Applicable on: The automation can be applicable on specific posts, or on all posts. We can select which specific posts as well.
   • Automation Applicable on:
     • We can choose the bot to be applicable based on certain key word, or on all comments.
   • Send Automated Replies:
     • Custom: Make custom responses to comments.
     • Using AI: Use AI to make responses for comments.
     • Custom Response with AI rephrasing: Make a custom response, and have AI rephrase it each time
6. Configure Comment Message:
   • Enter Reply Response: Enter the response that will be sent(as is or with AI rephrasing).
   • Enter Alternate Reply Response: Choose alternate response that can also be sent.
   To use any AI rephrasing feature, user must have a AI platform integrated with their bot.
   
7. Once done, click on “Create Reply” to save the reply.

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FAQ’s: