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1. Message

  • It is used to send the information message to the user.
  • Select the “Message” component under send information.
  • You can add a text message which you want to send as information in the customize section. 17 Send Information Convertalk Resource Centre 1 Pn

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2. Image/GIF

It is used to send a GIF or an Image.
  • You can add a text message for your image or GIF.
  • Select “Image/GIF” from the send information section.
  • Add the text message you want to send along with the image/GIF.
  • To send a GIF, search for it by name in the GIF section. 17 Send Information Convertalk Resource Centre 2 Pn
  • Or you can scroll down and upload an image from your device or paste the URL of the image. 17 Send Information Convertalk Resource Centre 4 Pn

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3. Video

It is used to send a video message in the chat flow.
  • You can enter a text message to be sent along with the video in the customize message menu.
  • You can add a video link or upload it from your device.
    Size of the video should not be more than 15 MB
17 Send Information Convertalk Resource Centre 4 Pn It is used to send a web link in the chat.
  • You can enter a text message to send along with the link.
  • Select the platform from the dropdown for which you are adding the link.
  • Also, add a title for the link and insert the URL.
  • You can add multiple links. When the user clicks on the title, they will be redirected to the page. 17 Send Information Convertalk Resource Centre 5 Pn