Skip to main contentThe Alerts section allows you to configure email notifications for lead interactions with your chatbot. Here’s how you can set it up:
- Email Subject Field:
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Enter the subject line for the email notifications. This will be the title of the email you receive when a new lead interacts with the bot.
- Email Notifications Toggle:
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Use this toggle to enable or disable email notifications. When enabled, you will receive an email whenever a new lead interacts with the bot.
- Email Address Field:
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Add the email addresses where you want to receive notifications.
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You can add multiple email addresses by typing each one and pressing Enter.
- Lead Revisit Notifications Toggle:
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Enable this toggle to receive notifications when a lead revisits and interacts with the bot.
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For example, if a lead interacts with the bot, leaves, and then returns later, you will receive a notification about their revisit.
- Save Changes:
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Click the Save Changes button to apply your settings. Your email notifications will now be active as per your configuration.
