🦸‍♀️ Assign System User to WhatsApp Account

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Step 1: Access the Meta Business Suite

1. Open your web browser and navigate to the Meta Business Suite.
2. Log in to your Meta Business Suite account using your credentials.

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Step 2: Locate and Access Business Settings

1. In the Meta Business Suite, find the top-left dropdown menu that displays your business account name.
2. Click on the Settings (gear) icon next to your business account name.

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Step 3: Navigate to Business Settings

1. After clicking the Settings (gear) icon, a dropdown menu will appear.
2. Click on “Business settings” from the dropdown menu.

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Step 4: Create a system user

1. Navigate to System Users “Users” in the sidebar.
2. Click on “System Users” and click “Add” to add a new user
3. Accept the policy to start adding user
4. Once the “Create system user” pop-up opens, Give a name (E.g. BP-WhatsApp) and keep the user role as “Admin”
5. Once the system user is added, Click on the “Generate new token”
6. Once the “Generate Token” pop-up opens up,
   • Select the App that you created earlier.
   • Choose Token expiration as “Never”
   • Assign following permissions
     • business_management
     • catalog_management
     • whatsapp_business_messaging
     • whatsapp_business_management
     
   • Click “Generate Token”
7. Copy the token and save it safely.

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Step 5: Access WhatsApp Business Accounts

1. In the Business settings page, navigate to the “Accounts” section.
2. Click on “WhatsApp Accounts.”

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Step 6: Assign a System User

1. On the WhatsApp Accounts page, you will see a gray “Add People” button. Click on it.
2. A list of available system users will appear.

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Step 7: Assign Full Control

1. Select the appropriate system user from the list.
2. Assign “Full control” permissions to the selected system user over the WhatsApp Business Account.