Before we start, Let’s understand the basic workflow.

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Workflow for sending WhatsApp notifications

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Setting up WhatsApp Notifications

To create a notification bot with Convertalk, follow these steps: Step 1: Get Your API Key
  • Start by obtaining your API key for integration. Refer to the below doc for more details
Step 2: Setup the WebHook Endpoint
  • Configure the WebHook endpoint where your bot will send and receive messages. Refer to the below doc for more details
Step 3: Create Notification Templates
  • Ensure you’ve created the required notification templates that your bot will use for messaging.
Step 4: Retrieve Notification Templates
  • Call the “Get Template API” to retrieve all the templates you’ve created. Refer to the below doc for more details
Step 5: Send Messages
  • Utilize the “POST WhatsApp Template API” to send messages using the templates. Refer to the below doc for more details
Step 6: Configure Webhook Handling
  • Implement the necessary code to handle the webhook on the configured endpoint. This is where your bot will receive and process incoming messages and notifications.
Step 7: You’re Done!
  • With these steps completed, your notification bot is ready to send and receive messages using your templates, ensuring efficient and effective communication with your audience.