> ## Documentation Index
> Fetch the complete documentation index at: https://help.convertalk.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Groups

> This page contains all the necessary information regarding the group section in inbox panel.

## **Groups Section**

In the **Groups** section, you can create and manage groups of contacts to keep similar types of contacts organized in one place.

#### **Purpose of Groups**

Groups are primarily used to assemble similar types of contacts in one place for easy management. This feature is particularly useful for organizing contacts, applying group-specific actions, and filtering contacts.

Below are the steps to create and manage groups effectively:

#### **How to Create a Group**

1. **Navigate to the Groups Section**: Go to the "Groups" tab from your dashboard.

   <img src="https://mintcdn.com/relinns-a79aef51/Cv_k_u3tIVkp1OuP/images/how-botpenguin-works/group/174.groups__Convertalk_resource_centre-1.png?maxW=1806&auto=format&n=Cv_k_u3tIVkp1OuP&q=85&s=ff6665424257964dc853abc70d4ed59a" alt="174 Groups  Convertalk Resource Centre 1 Pn" width="1806" height="1020" data-path="images/how-botpenguin-works/group/174.groups__Convertalk_resource_centre-1.png" />
2. **Click on the "Create Group" Button**: On the right side of the page, you’ll find the **Create Group** button. Click on it.

   <img src="https://mintcdn.com/relinns-a79aef51/Cv_k_u3tIVkp1OuP/images/how-botpenguin-works/group/174.groups__Convertalk_resource_centre-2.png?maxW=1806&auto=format&n=Cv_k_u3tIVkp1OuP&q=85&s=6a519400383e14e408cc5867ab5aeae7" alt="174 Groups  Convertalk Resource Centre 2 Pn" width="1806" height="1020" data-path="images/how-botpenguin-works/group/174.groups__Convertalk_resource_centre-2.png" />
3. **Enter Group Name**: A page will appear where you can enter the desired group name.

   <img src="https://mintcdn.com/relinns-a79aef51/Cv_k_u3tIVkp1OuP/images/how-botpenguin-works/group/174.groups__Convertalk_resource_centre-3.png?maxW=1806&auto=format&n=Cv_k_u3tIVkp1OuP&q=85&s=0ba38d19415e9377b1866e5b97194a82" alt="174 Groups  Convertalk Resource Centre 3 Pn" width="1806" height="1020" data-path="images/how-botpenguin-works/group/174.groups__Convertalk_resource_centre-3.png" />
4. **Add Contacts**: After naming the group, you can start adding contacts to the group by using the filters options.

   <img src="https://mintcdn.com/relinns-a79aef51/Cv_k_u3tIVkp1OuP/images/how-botpenguin-works/group/174.groups__Convertalk_resource_centre-4.png?maxW=1806&auto=format&n=Cv_k_u3tIVkp1OuP&q=85&s=26939ca16864db00529923426cda2ca1" alt="174 Groups  Convertalk Resource Centre 4 Pn" width="1806" height="1020" data-path="images/how-botpenguin-works/group/174.groups__Convertalk_resource_centre-4.png" />
5. **Save the Group**: Once you've added the necessary contacts, save the group, and it will be created.

   <img src="https://mintcdn.com/relinns-a79aef51/Cv_k_u3tIVkp1OuP/images/how-botpenguin-works/group/174.groups__Convertalk_resource_centre-5.png?maxW=1806&auto=format&n=Cv_k_u3tIVkp1OuP&q=85&s=b4271e5006211dbd304d58e97cccb3b2" alt="174 Groups  Convertalk Resource Centre 5 Pn" width="1806" height="1020" data-path="images/how-botpenguin-works/group/174.groups__Convertalk_resource_centre-5.png" />

#### **Features in the Groups Section**

* **Filters**: You can use filters in the Groups section to quickly find the group you need.

  <img src="https://mintcdn.com/relinns-a79aef51/Cv_k_u3tIVkp1OuP/images/how-botpenguin-works/group/174.groups__Convertalk_resource_centre-6.png?maxW=1806&auto=format&n=Cv_k_u3tIVkp1OuP&q=85&s=93333394ab80ec174342cd1969cbfd14" alt="174 Groups  Convertalk Resource Centre 6 Pn" width="1806" height="1020" data-path="images/how-botpenguin-works/group/174.groups__Convertalk_resource_centre-6.png" />
* **Group Table**: The Groups table displays key details, including the group name, the total number of contacts in each group, and actions you can take on each group.

  <img src="https://mintcdn.com/relinns-a79aef51/Cv_k_u3tIVkp1OuP/images/how-botpenguin-works/group/174.groups__Convertalk_resource_centre-7.png?maxW=1806&auto=format&n=Cv_k_u3tIVkp1OuP&q=85&s=2996ef3d3a8feeb4082088070cdcfd42" alt="174 Groups  Convertalk Resource Centre 7 Pn" width="1806" height="1020" data-path="images/how-botpenguin-works/group/174.groups__Convertalk_resource_centre-7.png" />

#### **Group Actions**

Each group has an **Actions** button that allows you to:

* **Edit the Group**: Modify the group name or update the contact list.
* **Download the Group**: Export the group’s contact list as a file.
* **Delete the Group**: Permanently delete the group if it is no longer needed.

  <img src="https://mintcdn.com/relinns-a79aef51/Cv_k_u3tIVkp1OuP/images/how-botpenguin-works/group/174.groups__Convertalk_resource_centre-8.png?maxW=1806&auto=format&n=Cv_k_u3tIVkp1OuP&q=85&s=26e7df6f5d4c9a0e3454528c210470d3" alt="174 Groups  Convertalk Resource Centre 8 Pn" width="1806" height="1020" data-path="images/how-botpenguin-works/group/174.groups__Convertalk_resource_centre-8.png" />

This feature allows you to efficiently manage large numbers of contacts with ease and flexibility.
