> ## Documentation Index > Fetch the complete documentation index at: https://help.convertalk.com/llms.txt > Use this file to discover all available pages before exploring further. # Request Information > Contains information about Chat Components under Request Information. Flow will not move ahead until user gives the requested information to the bot. ### **1. Name** * It is used to request the user's "name" as information. * Click on "Name" under the Add Chat Component. * Then, you can customize the name request message in the "Customize Bot Message" section. 16 Request Information Convertalk Resource Centre1 Pn ### **2. Phone Number** * It is used to request the user's "phone number" as information. * Click on "Phone Number" to add it to your flow. * Then, you can customize the phone number request message in the "Customize Bot Message" section. * You can also select a specific country code by clicking on the dropdown. 16 Request Information Convertalk Resource Centre4 Pn ### **3. Email** * It is used to request the user's "email" as information. * Click on "Email" to add it to your flow. * You can customize the email request message in the "Customize" panel. 16 Request Information Convertalk Resource Centre 1 Pn ### **4. Single Choice** * It is used to create a single-choice selection request for the user. * Click on "Single Choice" to add it to your flow. * You can customize the message, set a title for your options, and link each option to the next component. * You can add up to 5 options. 16 Request Information Convertalk Resource Centre 6 Pn ### **5. Multiple Choice** * It is used to create a multiple-choice selection request for the user. * Click on "Multiple Choice" to add it to your flow. * You can customize the message, set a title for your options, and link each option to the next component. * You can add up to 5 options. 16 Request Information Convertalk Resource Centre 7 Pn ### **6. Text Questions** * It is used to request "any answer" as information from the user. * Click on "Text Question" to add it to your flow. * You can customize the information request message to appropriately ask for an answer from the user. 16 Request Information Convertalk Resource Centre 6 Pn ### **7. File Upload** * It is used to request "a file, image, or video" as information from the user. * Click on "File" to add it to your flow. * You can customize the file request message using the left panel. 16 Request Information Convertalk Resource Centre 8 Pn ### **8. Iframe** * It is used to create an iframe. * You can add a text message describing the iframe you are adding. * Paste the URL of the web page. * Provide a title for the iframe and add a CTA button that users can click to be redirected. * Once clicked, the web page will open. 16 Request Information Convertalk Resource Centre 9 Pn ### **9. Appointment** * It is used to book an appointment and time slot for users. * You can configure the message text and add a prompt asking the user to input a time slot. * Select the start and end time for availability hours from the dropdown. * The user will be able to book within these availability hours. * Choose the slot intervals, which will determine the time gaps between bookings. * Select the future booking days for which slots will be available to book. * Finally, choose a third-party app to integrate with the bot for appointment booking. 16 Request Information Convertalk Resource Centre 8 Pn ### **10. Location** * It is used to request a textual location from the user. * Click on "Location" to add it to your flow. * Enter a message text to ask the user for their location as information. 16 Request Information Convertalk Resource Centre 11 Pn ### **11. Date/Time** * It is used to take the date and time as input from the user. * You can enter a message text to request this information and select the checkbox to show the time selection option. * The user will be given the option to select a date and the exact time for that date from a calendar. 16 Request Information Convertalk Resource Centre 12 Pn ### **12. Rating** * It is used to ask the user to provide a rating and share their experience. * You can enter a text message for this request and add 5 different options for user experience that the user can select. 16 Request Information Convertalk Resource Centre 17 Pn ### **13. Range** * It is used to ask the user for a range according to the requirements. * You can enter a text message for this request. * Add a prefix and suffix text to be used in the range. * Then, select the starting point and highest point for the range. * You can also choose a step value to set the gap in the range slider. 16 Request Information Convertalk Resource Centre 13 Pn ### **14. Numeric Input** * It is used to take a numerical input from the user. * Click on "Number Input" to add it to your flow. * You can add a text message to request the user to enter a numerical value. 16 Request Information Convertalk Resource Centre 15 Pn ### **15. Smart Question** * It is used to ask the user a question, based on which the next chat flow will be decided. * You can enter a text message or your question. * Then, enter keywords based on which the next chat component will be selected. * You can select the smart keyword match type, which can be either exact or based on the presence of keywords in the answer. * You can add multiple smart keywords. 16 Request Information Convertalk Resource Centre 14 Pn ### **16. Redirect** * It is used to start a new flow that has been created for the same bot. * You can enter a text message and select the pre-built chat flow from the dropdown. * Once the component is triggered, the selected chat flow will continue in the conversation. 16 Request Information Convertalk Resource Centre 16 Pn ### **17. API** * It is used to integrate a third-party service in the chat flow. * You can select the API. * Then, add the text for the response code and select the next message. * Response Code 200 indicates success, while 400 indicates an error. You can also check the DEVELOPERS section for more information. 16 Request Information Convertalk Resource Centre 16 Pn